The Guide to Implementing Digital Learning (GIDL) is a free web-based resource to support school and district leaders as they work to ensure that investments in digital learning spark positive results. GIDL includes six topic areas: planning, professional learning, content and software, broadband, devices and tech support. Each topic’s section includes background information, key considerations for implementation, resources and exemplars of digital learning in action.
Maine’s Learning Technology Initiative (MLTI), multistage RFP #201210412 includes requirements for tech support services. Maine posted the RFP and the winning contracts with details about tech support services.
Comprised of 15 school districts, NEFEC focuses on helping member districts cooperatively meet their educational goals and objectives by providing programs and services that individual districts would not be able to provide as effectively or as economically when acting alone. NEFEC hosts an Instructional Technology program to provide network infrastructure guidance, computer systems technical support, and technology in-service training to our NEFEC member districts.
The IlliniCloud is a cooperative of Illinois school districts in Illinois providing cloud services specifically for K12 via three shared data centers in our state. This is a K12 for K12 developed cooperative but with partners from Higher Ed and contracted services for development of certain services. This cooperative helps to provide state of the art computing storage and network resources to all districts regardless of size therefore minimizing the number of servers and network tools that local IT departments are required to manage and support.
This article explains how the Kentucky Department of Education moved 173 districts to cloud based services to help increase the reliability and capabilities for school districts and take workload off of IT staff.
A team comprised of students who were trained, and also train other students, to help provide technology support, provides Kuna’s tier one tech support.